Frequently Asked Questions

Orders are typically processed within 1–3 business days. Delivery usually takes between 5–10 business days depending on your location.

Yes. We offer worldwide shipping so pet owners everywhere can enjoy Curapets products.

Yes, we offer free worldwide shipping on most orders.

Once your order has shipped, you will receive a tracking number by email so you can follow your package in real time.

If your item arrives damaged or defective, please contact us within 7 days and we will arrange a replacement or refund.

Yes. We offer a 30-day return policy for unused items in their original packaging.

Absolutely. All Curapets products are designed with pet safety and comfort in mind.

You can see real customer photos and reviews on our Customer Reviews page.