Return & Refund Policy
At Curapets, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase must be provided
Non-Returnable Items
For hygiene and safety reasons, certain products may not be eligible for return if they have been opened or used.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will arrange a replacement or refund.
Return Shipping
Customers may be responsible for return shipping costs unless the item was damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, please Contact our support team.