Shipping Policy
Thank you for shopping with Curapets. We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. During high demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times depend on your location:
- United States & Canada: 5–10 business days
- Europe: 6–12 business days
- Australia & New Zealand: 7–12 business days
- Rest of the world: 7–15 business days
Please note that delivery times may vary depending on customs clearance and local postal services.
Shipping Costs
We offer free worldwide shipping on most orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your package in real time.
Customs and Duties
In rare cases, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.
Shipping Delays
While we strive to deliver orders on time, unexpected delays may occur due to weather conditions, customs processing, or carrier issues.
If you have any questions regarding your order, please Contact our support team.